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The Turndown · Hotel Guest Amenities · Costa Mesa, CA

The in-room amenity
guests mention in reviews

Hand-packed guest amenity boxes you can start with no minimums and no long lead times. Curated around what guests actually use — the opposite of the welcome basket nobody touches. 72-hour prep, delivered to your property.

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Why it works

The amenity is one of the few things
guests actually write about

Most programs either under-deliver with generic snacks or over-complicate with big minimums and long lead times. The Turndown sits in between: a curated, genuinely-used in-room box you can start small and scale into a standing program — without a procurement project to get there.

Where properties use it

Every guest touchpoint, covered

VIP & suite arrivals

An in-room box waiting before check-in turns a good stay into a review-worthy one. Curated for the guests you most want to come back — and tell their friends about.

The bookable amenity add-on

Offer it through your concierge for anniversaries, birthdays, and proposals. Your team takes the credit at the desk; we handle sourcing, packing, and delivery.

Conference & group stays

Incentive travel, executive retreats, and group blocks all need a touchpoint guests carry home. A box beats a branded tote every time.

Contents guests actually use

The fastest way to waste an amenity budget is filler nobody touches. We curate around things guests open and finish — the opposite of the forgotten welcome basket.

Turndown Tiers

Three tiers for every guest segment

Tier 1

Welcome Box

from $50

Elevated snack selections — light, fresh, broadly appealing. For standard room welcomes, loyalty upgrades, and extended stays.

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Tier 2

Grazing Box

from $100

A curated, shareable artisan spread. Designed for suite guests, couples packages, and corporate room upgrades.

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Tier 3

Luxury Box

from $150

Wine and high-end gourmet in luxury presentation. The standard for VIP arrivals, presidential suites, and conference gifting.

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Program pricing for recurring orders of 10+ boxes/month. Co-branded ribbon and insert cards available.

Get started

Start with a single box

Request hotel amenity pricing

Tell us about your property and what you have in mind. We'll reply with ideas and pricing — no minimums to start.

Prefer to text? (657) 312-4750 · No spam, no minimums, no obligation.

Hotel & wedding welcome boxes — questions

Can a hotel start with a small order?

Yes — there are no minimums. Most hotel partners start with 5–10 in-room boxes and scale into a recurring program. Pacific Gift Box Co. hand-packs in Costa Mesa, CA, and delivers across Orange County and greater SoCal at no delivery charge.

What goes in a hotel guest amenity box?

Tiers range from elevated snacks (Welcome, from $50) to a shareable artisan spread (Grazing, from $100) to wine and high-end gourmet for VIP arrivals (Luxury, from $150). Contents are California-artisan sourced and curated around what guests actually use.

What makes a hotel welcome amenity guests actually remember?

Specificity and restraint. A box built around a few genuinely-wanted items — a local snack, something to drink, a next-morning treat — reads as considered, where a generic basket reads as overhead. We curate each amenity around what guests open and finish, then hand-pack and deliver it to the property. Hotel amenity tiers run from $50 to $150 with no minimums to start.

More ideas: hotel welcome amenities that impress VIP guests.

What should we put in a wedding welcome bag?

The bags guests keep skip the logo filler and lean on a few genuinely-wanted items — local snacks, hydration, and a next-morning treat over a stuffed bag nobody opens. The Turndown curates, hand-packs, and drops the bags to your venue or hotel, so no one is assembling them in a hotel room the night before. Wedding welcome boxes start at $50 with no minimums.

Full guide: what to put in a wedding welcome bag that guests actually use.

How fast can we get them?

Standard boxes are ready within 72 hours. Co-branded packaging — your ribbon, your insert card — takes 5–7 business days. Text (657) 312-4750 or request pricing online.

Welcome-box guides

More on wedding & hotel welcome boxes