The Turndown · Hotel Guest Amenities · Costa Mesa, CA
The in-room amenity
guests mention in reviews
Hand-packed guest amenity boxes you can start with no minimums and no long lead times. Curated around what guests actually use — the opposite of the welcome basket nobody touches. 72-hour prep, delivered to your property.
Why it works
The amenity is one of the few things
guests actually write about
Most programs either under-deliver with generic snacks or over-complicate with big minimums and long lead times. The Turndown sits in between: a curated, genuinely-used in-room box you can start small and scale into a standing program — without a procurement project to get there.
Where properties use it
Every guest touchpoint, covered
VIP & suite arrivals
An in-room box waiting before check-in turns a good stay into a review-worthy one. Curated for the guests you most want to come back — and tell their friends about.
The bookable amenity add-on
Offer it through your concierge for anniversaries, birthdays, and proposals. Your team takes the credit at the desk; we handle sourcing, packing, and delivery.
Conference & group stays
Incentive travel, executive retreats, and group blocks all need a touchpoint guests carry home. A box beats a branded tote every time.
Contents guests actually use
The fastest way to waste an amenity budget is filler nobody touches. We curate around things guests open and finish — the opposite of the forgotten welcome basket.
Turndown Tiers
Three tiers for every guest segment
Tier 1
Welcome Box
from $50
Elevated snack selections — light, fresh, broadly appealing. For standard room welcomes, loyalty upgrades, and extended stays.
Request PricingTier 2
Grazing Box
from $100
A curated, shareable artisan spread. Designed for suite guests, couples packages, and corporate room upgrades.
Request PricingTier 3
Luxury Box
from $150
Wine and high-end gourmet in luxury presentation. The standard for VIP arrivals, presidential suites, and conference gifting.
Request PricingProgram pricing for recurring orders of 10+ boxes/month. Co-branded ribbon and insert cards available.
Get started
Start with a single box
Request hotel amenity pricing
Tell us about your property and what you have in mind. We'll reply with ideas and pricing — no minimums to start.
Hotel guest amenities — questions
Can a hotel start with a small order?
Yes — there are no minimums. Most hotel partners start with 5–10 in-room boxes and scale into a recurring program. Pacific Gift Box Co. hand-packs in Costa Mesa, CA, and delivers across Orange County and greater SoCal at no delivery charge.
What goes in a hotel guest amenity box?
Tiers range from elevated snacks (Welcome, from $50) to a shareable artisan spread (Grazing, from $100) to wine and high-end gourmet for VIP arrivals (Luxury, from $150). Contents are California-artisan sourced and curated around what guests actually use.
How fast can we get them?
Standard boxes are ready within 72 hours. Co-branded packaging — your ribbon, your insert card — takes 5–7 business days. Text (657) 312-4750 or request pricing online.