The Turndown · Hotel Guest Amenities · Costa Mesa, CA
The in-room amenity
guests mention in reviews
Hand-packed guest amenity boxes you can start with no minimums and no long lead times. Curated around what guests actually use — the opposite of the welcome basket nobody touches. 72-hour prep, delivered to your property.
Why it works
The amenity is one of the few things
guests actually write about
Most programs either under-deliver with generic snacks or over-complicate with big minimums and long lead times. The Turndown sits in between: a curated, genuinely-used in-room box you can start small and scale into a standing program — without a procurement project to get there.
Where properties use it
Every guest touchpoint, covered
VIP & suite arrivals
An in-room box waiting before check-in turns a good stay into a review-worthy one. Curated for the guests you most want to come back — and tell their friends about.
The bookable amenity add-on
Offer it through your concierge for anniversaries, birthdays, and proposals. Your team takes the credit at the desk; we handle sourcing, packing, and delivery.
Conference & group stays
Incentive travel, executive retreats, and group blocks all need a touchpoint guests carry home. A box beats a branded tote every time.
Contents guests actually use
The fastest way to waste an amenity budget is filler nobody touches. We curate around things guests open and finish — the opposite of the forgotten welcome basket.
Weddings & events
Wedding welcome bags, packed and
delivered to your venue
What to put in a wedding welcome bag comes down to what a guest will open on the night they arrive: something local to the city, something to drink, and something for the next morning. Three or four genuinely-wanted items read as considered. A stuffed bag of logo filler reads as a favor nobody asked for, and most of it travels home in the hotel bin.
The part couples underestimate is assembly. Enough bags for a full guest list is an evening of folding tissue in a hotel room the night before the wedding, usually done by the people with the least time to spare. We curate and hand-pack in Costa Mesa, then drop the finished boxes to your venue or the block hotel.
The tiers below apply the same way to a wedding block: the Welcome Box scales across the full guest list, and a Grazing Box suits the wedding party or a welcome-dinner table.
Turndown Tiers
Three tiers for every guest segment
Tier 1
Welcome Box
from $50
Elevated snack selections — light, fresh, broadly appealing. For standard room welcomes, loyalty upgrades, and extended stays.
Request PricingTier 2
Grazing Box
from $100
A curated, shareable artisan spread. Designed for suite guests, couples packages, and corporate room upgrades.
Request PricingTier 3
Luxury Box
from $150
Wine and high-end gourmet in luxury presentation. The standard for VIP arrivals, presidential suites, and conference gifting.
Request PricingProgram pricing for recurring orders of 10+ boxes/month. Co-branded ribbon and insert cards available.
Get started
Start with a single box
Request hotel amenity pricing
Tell us about your property and what you have in mind. We'll reply with ideas and pricing — no minimums to start.
Hotel & wedding welcome boxes — questions
Can a hotel start with a small order?
Yes — there are no minimums. Most hotel partners start with 5–10 in-room boxes and scale into a recurring program. Pacific Gift Box Co. hand-packs in Costa Mesa, CA. Orange County and SoCal orders of 50 boxes or more are hand-delivered free on the day packing completes; smaller orders ship tracked ground.
What goes in a hotel guest amenity box?
Tiers range from elevated snacks (Welcome, from $50) to a shareable artisan spread (Grazing, from $100) to wine and high-end gourmet for VIP arrivals (Luxury, from $150). Contents are California-artisan sourced and curated around what guests actually use.
What makes a hotel welcome amenity guests actually remember?
Specificity and restraint. A box built around a few genuinely-wanted items — a local snack, something to drink, a next-morning treat — reads as considered, where a generic basket reads as overhead. We curate each amenity around what guests open and finish, then hand-pack and deliver it to the property. Hotel amenity tiers run from $50 to $150 with no minimums to start.
More ideas: hotel welcome amenities that impress VIP guests.
What should we put in a wedding welcome bag?
The bags guests keep skip the logo filler and lean on a few genuinely-wanted items — local snacks, hydration, and a next-morning treat over a stuffed bag nobody opens. The Turndown curates, hand-packs, and drops the bags to your venue or hotel, so no one is assembling them in a hotel room the night before. Wedding welcome boxes start at $50 with no minimums.
Full guide: what to put in a wedding welcome bag that guests actually use.
How fast can we get them?
Standard boxes are ready within 72 hours. Co-branded packaging — your ribbon, your insert card — adds 7–14 business days of production before packing begins. Text (657) 312-4750 or request pricing online.
Welcome-box guides
More on wedding & hotel welcome boxes
- Sales Kickoff and Q1 Offsite Boxes: Ordering in December for a January Event
Sales Kickoff Gift Ideas — a practical guide from Pacific Gift Box Co.
- What Hotel Sales Teams Send Their Corporate Booking Contacts at Year-End
Client Gifts For Hotel Sales Teams — a practical guide from Pacific Gift Box Co.
- Wedding Venue and Planner Gifts for Newly Booked Couples
Gift For Newly Booked Wedding Clients — a practical guide from Pacific Gift Box Co.
- Vendor and Referral-Partner Gifts From a Wedding Planner: The Off-Season Thank-You
Wedding Vendor Thank You Gifts — a practical guide from Pacific Gift Box Co.
- Holiday Turndown Boxes: How Boutique Hotels Handle December Welcome Amenities
Hotel Holiday Welcome Amenities — a practical guide from Pacific Gift Box Co.